LevelUp Casino Cookie Policy

At Level Up Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, which types we use, why we use them, and how you can manage your preferences. By continuing to use our platform at LevelUp Casino.com, you consent to our use of cookies in accordance with this policy. We encourage you to read this document carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — desktop, mobile, or tablet — when you visit a website. At LevelUp Casino, we use these files to recognise your browser, remember your preferences, and provide you with a more personalised and seamless experience. Cookies do not contain any personally identifiable information on their own, but when combined with other data we collect, they help us improve our services and tailor our platform to your needs.

Similar technologies we may use include web beacons, pixels, local storage, and session storage. Throughout this policy, we refer to all of these collectively as "cookies" for simplicity.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our Level Up online casino to function properly. Without them, core features such as secure login, account access, and transaction processing would not work. We use strictly necessary cookies to:

Enable secure Level Up casino login and session management
Maintain your account session while you navigate our platform
Process deposits and withdrawals safely
Apply regional restrictions and ensure compliance with our licensing requirements under Curaçao Gaming Control Board licence OGL/2023/174/0082
Prevent fraudulent activity and protect account integrity

Because these cookies are strictly necessary for the operation of LevelUp Casino, they cannot be disabled without significantly affecting your ability to use our services.

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our Level Up mobile casino and desktop platform. These cookies collect anonymised data that helps us identify which pages are most popular, where users encounter difficulties, and how our site performs across different devices and browsers. The information gathered includes:

Pages visited and time spent on each section
Game categories browsed, including our 7,000–8,500 title library
Error messages encountered during navigation
Traffic sources and referral paths to our site

We may use third-party analytics providers such as Google Analytics to help us process this data. All information collected by performance cookies is aggregated and does not identify you personally.

Functional Cookies

Functional cookies allow our LevelUp Casino platform to remember choices you make and provide enhanced, personalised features. These include:

Your preferred language — we support English, German, French, Italian, Norwegian, and Portuguese
Your currency preference from our supported list including EUR, USD, CAD, AUD, NZD, BTC, ETH, and more
Whether you have previously dismissed informational banners or notices
Your preferred game categories or recently played titles
Saved bonus code preferences, such as codes for Level Up casino no deposit offers or reload promotions

Disabling functional cookies may mean that certain personalisation features no longer work correctly when you visit our Level Up Casino platform.

Marketing and Targeting Cookies

We and our trusted advertising partners use marketing cookies to deliver relevant promotional content to you, both on our website and across third-party platforms. At LevelUp Casino, we want to ensure that any promotional messages you receive are relevant to your interests and gaming activity. These cookies may be used to:

Show you tailored offers, including Level Up casino bonus codes, free spin promotions, and reload bonuses
Limit how frequently you see the same advertisement
Measure the effectiveness of our marketing campaigns
Track whether you have clicked on promotional links related to LevelUp casino no deposit bonus codes or welcome package offers
Support affiliate partner tracking for referral purposes

You may opt out of marketing cookies at any time through our cookie preference centre without affecting your ability to access our core gaming services.

Third-Party Cookies

Some cookies on our Level Up Casino site are set by third-party service providers we work with. These include game providers such as Pragmatic Play, NetEnt, Play'n GO, Evolution, and over 60 other studios whose content is embedded within our platform. Third-party payment processors, live chat tools, and our customer support integrations — including LiveChat, Telegram, and WhatsApp — may also place cookies on your device.

We do not control third-party cookies directly. We recommend reviewing the privacy and cookie policies of these third parties if you have questions about how they collect and process your data. At LevelUp Casino, we only work with partners who meet high standards of data protection.

How Long Do Cookies Last?

Cookies we use fall into two categories based on their duration:

Session cookies: These are temporary and are deleted automatically when you close your browser. We use session cookies for things like maintaining your Level Up casino login state during a single visit.
Persistent cookies: These remain on your device for a defined period — typically between 30 days and 2 years — or until you delete them manually. We use persistent cookies to remember your preferences across multiple visits to our LevelUp Casino platform.

Managing Your Cookie Preferences

We respect your right to control how cookies are used on your device. When you first visit our site, we present you with a cookie consent banner where you can accept all cookies or customise your preferences by category. You can update these settings at any time by accessing our cookie preference centre in the footer of our website.

Additionally, most browsers allow you to control cookies through their settings. You may be able to:

Block all cookies from being set on your device
Delete cookies that have already been placed
Set your browser to notify you when a cookie is being placed
Allow cookies only from websites you trust

Please note that blocking certain cookies — particularly strictly necessary ones — may prevent you from accessing key features of our Level Up online casino, including your account dashboard, payment options, and our LevelUp casino app functionality.

Cookies and Responsible Gambling

At Level Up Casino, we use cookies to support our responsible gambling commitments. Cookies help us detect unusual session patterns, apply self-exclusion settings you have activated, and ensure that access restrictions remain in place across sessions. If you have set deposit limits or requested a cooling-off period through our platform, cookies help us enforce these settings consistently during your visits to LevelUp Casino.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or the way we operate our services. When we make material changes, we will notify you via a prominent notice on our Level Up Casino website or through direct communication if appropriate. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this policy, our support team at LevelUp Casino is available 24/7 via live chat, and you can also reach us by email at support@LevelUp Casino.com. Our LevelUp Casino platform is operated by Dama N.V., registered at Julianaplein 36, Willemstad, Curaçao, with Friolion Ltd acting as the facilitating company.

Content updated: July 24, 2026